Improving Patient Care in the East Bay

Posted on Mar 20, 2013

We’re proud to announce that, today, after months of planning and of training clinical staff and AIM team members, the Advanced Illness Management (AIM)® Program is going “live” in the East Bay.

This program will include Alta Bates Summit, Eden and Sutter Delta medical centers; Sutter East Bay Medical Foundation (SEBMF); and Sutter Care at Home.

What AIM means to patients

Sutter Health’s AIM pilot reduced hospitalizations and improved care transitions, contributing to an improved quality of life for patients enrolled in AIM. The success of this pilot was crucial to Sutter Health receiving a Center for Medicare & Medicaid Innovation (CMMI) grant. Since 2010:

  • AIM has reported a 75 percent reduction in ICU days, an average decrease of one or more days for hospital stays, and a more than 50 percent reduction in hospitalizations at 90 days post-enrollment.
  • Patients and families have reported high satisfaction (4.7 out of 5) with the program, which strives to meet patients’ changing short-term and long-term care goals.
  • The program reduced costs for payers by $5,000 per patient at 90 days post-enrollment.

What AIM means to physicians and care teams

Trained teams provide support to your most seriously ill patients in the safety and comfort of their own homes. AIM improves care coordination and communication between primary care physicians and specialists, and among inpatient, ambulatory and home-based services.

We hope you will appreciate the benefits this innovative program will provide your patients, and work with us to continue our mission of providing patients with the right care, at the right time, and in the right place.

After a successful pilot in our Sutter Health network, the AIM program was awarded a three-year, $13 million Health Care Innovation Award from the Center for Medicare & Medicaid Innovation (CMMI) to support Sutter Health’s expansion of this program to patients facing advancing chronic illness throughout our entire Northern California network of care.

We expect to launch AIM throughout our network by the end of 2013. Expanding AIM system-wide perfectly complements our mission and values, and will provide additional services to coordinate care across the network for patients with advancing chronic illness.

If you have any questions, contact the AIM Intake and Information Line at 877-775-7728 or visit

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