Castro Valley Medical Office Building Designed for Clinical Excellence

Posted on Sep 24, 2012

Castro Valley SEMBF Medical Office Building

By Josh Bronitsky, DPR project manager, and Melissa Curran, Sutter project manager

When the Sutter East Bay Medical Foundation (SEBMF) office building opens its doors on Nov. 19, it will have clinical excellence built into its design, work processes and even the building materials—all to enhance the way we care for our patients.

Patient-focused care: self rooming and point-of-care service

Located at the new Eden Medical Center, our 80,000 square-foot building will consist of four floors. Sutter East Bay Medical Foundation (SEBMF) physicians in the following specialties will be housed on the third floor:

  • Ear, nose and throat (ENT or otolaryngology)
  • Endocrinology
  • Obstetrics/gynecology (OB/GYN)
  • Primary care (internal medicine and family practice)
  • Urogynecology

With 27 exam rooms and nine procedure rooms, the third floor of our building will provide efficient, high-quality care through self rooming and laboratory point-of-care service.

Self rooming will improve the healthcare experience of patients and their families by offering more privacy and less waiting. When patients arrive for their appointment, they will be given a badge system that lets them know which exam room they will be using, so that medical assistants will know immediately when a patient has arrived in a room and needs their care.

For greater convenience, each patient will have their medical services provided to them in their exam room, such as taking their weight and vital signs. If blood work is needed, a phlebotomist will come to the patient, eliminating the inconvenience of a laboratory visit.

Even the design of the exam rooms will be patient-centered. There will be two doors across from each other in each exam room—one will be a patient entrance and the other will be a provider entrance that is located near a workstation where each physician and their care team can consult. This provides an extra layer of privacy and quietness for patients by providing a separate physician-care team space that is not located in the hallways.

Finally, our new building will have a patient education room on the third floor, focusing on patients’ informational needs.

Coordination of care

To create the optimal environment for clinical excellence, we’ve maximized the opportunity for coordination of care for our doctors and medical staff. Each physician and their care team will work together at workstations located close to exam rooms to support their work flow.

Immediate access to a patients’ electronic medical record will also be available in each exam room and workstation so that no matter where in the Sutter system a patient has received care, we will have their complete record of care.

In addition, our free online service, My Health Online, will enhance patient participation in the coordination of care by enabling them to request appointments, renew prescriptions and view most lab results from the convenience of their home.

Other clinical services

Other clinical services open to the public will be located on the first floor and include the following:

  • Laboratory services
  • Imaging center with X-ray, CT, ultrasound and mammography services
  • Urgent care center with six exam rooms, opening in 2013

Our second floor will also have a conference center for educational sessions and other public events as well as staff meetings. Administrative space for Eden Medical Center will also be housed on the second floor and will include Health Information Management (HIM) staff, case managers, as well as staff from professional services and informational services (IS).

Our fourth floor will become the home to more SEBMF doctors and specialties as we expand our services in the future.

Green building design

Our new medical office building will deliver top-notch healthcare efficiently and responsibly by using sustainable building techniques that save energy, as well as water, and that SEBMF Medical Office Building at Our New Eden Medical Centerincorporate recyclable materials that can be maintained with minimal environmental damage.

This also includes using materials, such as paint and finishes, with a low level of “off gassing”—the release of “volatile organic compounds” (VOCs)—to protect our occupants from chemical emissions while improving the indoor air quality.

With our energy-efficient design, we are tracking towards Leadership in Energy and Environmental Design (LEED) silver certification from the U.S. Green Building Council. LEED certification is the recognized standard worldwide for measuring high performance, sustainable green buildings.

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